Everything you need to know before booking on to a course, from what's included to what happens on the day.
Circumstances change, and we would always rather move you to another date than lose you, so tell us as early as you can and we will try to reschedule first.
If you do need to cancel, we ask for at least 14 working days' written notice. If you have already paid in full, we keep the deposit and refund the rest. If you have only paid the deposit, there is nothing to refund.
The reason the deposit stays with us is that your place already costs us money by the time you have booked it. Your booking goes to our CPD accrediting body, who register you as a student, and we pay that registration fee whether or not you attend. The same applies to your Tattoo Safe registration, the tattoo kit and consumables set aside for you, the admin of taking your date off sale and putting it back again, and the marketing that filled the place to begin with. None of that comes back to us if the place goes unused.
You can move your date once at no extra charge, with the same 14 working days' notice. If you move it and then cancel, we cannot refund the rest either.
If you booked within the last 14 days you also have a statutory right to cancel and get everything back except the deposit, unless your course starts before that period ends. Full details are in our terms and conditions.
If you didn't find what you were looking for, we're happy to help. Get in touch and we'll come back to you promptly.
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